Workplace Manager
Devices, experience, identity
Responsible for everything users feel directly: device health, laptop diagnostics, Digital Experience Score, and identity lifecycle.
Live today
- Digital Experience Score via Intune signals
- Laptop diagnostics and proactive remediation
- Joiner/mover/leaver in Entra ID
- Password reset and MFA re-registration
- Support for workplace requests
- Patch and vulnerability posture
- Device lifecycle and refresh planning
- Hardware and SIM provisioning during onboarding
Financial Controller
Licenses, FinOps, costs
Responsible for the economic side of the Microsoft environment: license consumption, waste, right-sizing, and chargeback.
Live today
- License inventory and M365 usage analysis
- Detect unused and double-assigned licenses
- FinOps dashboard for IT decision-makers
- Self-service license requests with approval
- License right-sizing with consumption model
- Shadow SaaS discovery
- Telecom expense management
- Chargeback to DATEV, SAP, Business Central
MSP Strategist
Governance, security, compliance
Responsible for strategic steering: security posture, compliance evidence, and cross-cutting Microsoft governance.
Live today
- Approval workflows with blast-radius analysis
- Audit trail and action log
- Compliance status Entra ID and Intune
- NIS2 evidence foundation
- Security posture aggregation
- Backup oversight
- NIS2 evidence pack (automated)
Experience agents in action
