Outlook does not sync? Romy checks the offline data, without changing anything.
You write to Romy in Teams the way you would write to a colleague. Romy shows you what happens first and acts only after you confirm. Then Romy checks whether it worked.
How you write to Romy
Outlook does not sync
Also in German
Outlook Offline-Daten prüfen
reads only
Windows
What Romy shows you first in Teams
Check Outlook offline data (read only)
- How it runs
- You confirm.
- Romy instructs the Romy app on the device, otherwise Intune.
- Romy checks and sends you the result.
- What happens
- Romy checks whether Outlook is running and how many offline data files are in the default folder and how large they are. Nothing is changed.
- What stays
- Everything. This check only reads and opens no file.
- Undo
- Nothing needs to be undone.
- Path
- through the Romy app on the device if it is active there, otherwise through Intune
- How Romy checks
- Afterwards Romy reads the Romy app's run report.
Is this what you want?
What Romy does not do
Romy always declines some requests, with the same answer. There is no card and no button for them.
„Delete all my emails“
I can't do that for you: I don't delete emails or mailboxes. Please contact your IT for that. What I can do instead: check why Outlook is stuck. Read only, without changing anything.
Start read-only, then decide
Romy Diagnostics reads your Microsoft environment and changes nothing. Acting comes only with Romy Engage and your consent.