Edge is frozen? Romy closes Edge and clears the cache, after you confirm.
You write to Romy in Teams the way you would write to a colleague. Romy shows you what happens first and acts only after you confirm. Then Romy checks whether it worked.
How you write to Romy
Edge is frozen
Also in German
Edge hängt
after you confirm
Windows
What Romy shows you first in Teams
Close Edge and clear the cache
- How it runs
- You confirm.
- Romy instructs the Romy app on the device, otherwise Intune.
- Romy checks and sends you the result.
- What happens
- Edge is closed, then its disk cache is cleared. Form input you have not sent is lost; Edge restores open tabs on the next start, depending on its settings.
- What stays
- Website sign-ins (cookies), saved passwords, history, bookmarks, extensions and settings stay as they are.
- Undo
- Nothing needs to be undone.
- Path
- through the Romy app on the device if it is active there, otherwise through Intune
- How Romy checks
- Afterwards Romy reads the Romy app's run report.
Is this what you want?
Or rather
What Romy does not do
Romy always declines some requests, with the same answer. There is no card and no button for them.
„Uninstall teams“
I can't do that for you: uninstalling programs is not something Romy offers. Please contact your IT for that. What I can do instead: check how your device is doing. Read only, without changing anything.
Start read-only, then decide
Romy Diagnostics reads your Microsoft environment and changes nothing. Acting comes only with Romy Engage and your consent.

