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Microsoft Partner
Romy
All use cases · Browsers & apps

Chrome is frozen and won't close? Romy closes Chrome and clears the cache.

You write to Romy in Teams the way you would write to a colleague. Romy shows you what happens first and acts only after you confirm. Then Romy checks whether it worked.

How you write to Romy

Chrome is frozen

Also in German

Chrome hängt und lässt sich nicht schließen

after you confirm
Windows

What Romy shows you first in Teams

Confirm fix

Close Chrome and clear the cache

How it runs
  1. You confirm.
  2. Romy instructs the Romy app on the device, otherwise Intune.
  3. Romy checks and sends you the result.
What happens
Chrome is closed, then its disk cache is cleared. Form input you have not sent is lost; Chrome restores open tabs on the next start, depending on its settings.
What stays
Website sign-ins (cookies), saved passwords, history, bookmarks, extensions and settings stay as they are.
Undo
Nothing needs to be undone.
Path
through the Romy app on the device if it is active there, otherwise through Intune
How Romy checks
Afterwards Romy reads the Romy app's run report.

Is this what you want?

Or rather

What Romy does not do

Romy always declines some requests, with the same answer. There is no card and no button for them.

  • „Uninstall teams“

    I can't do that for you: uninstalling programs is not something Romy offers. Please contact your IT for that. What I can do instead: check how your device is doing. Read only, without changing anything.

Start read-only, then decide

Romy Diagnostics reads your Microsoft environment and changes nothing. Acting comes only with Romy Engage and your consent.